Most of the time the website is not up and running, and if you succeed in entering your order and pay for it with a credit card there is no feedback.
At one point I succeeded in paying for four tickets and got a confirmation on the website, but did not receive a order confirmation via e-mail (as indicated on the website).
And when I got back to buy more tickets (I need six return tickets, so a total of 12 tickets, but the website only allows to buy four tickets during one transaction), I saw that the seats I thought that I bought and paid for are still available.
It really is amazing for me that a relative simple transaction website is not functioning correctly so shortly before Euro 2012. We work together with an outsouring company in Lviv and they employ good people. So it can’t back a shortage in people that can build websites.
It’s really strange to see that Ukraine is so badly prepared to receive supporters.
A lot of people that I know are not travelling to Euro 2012 because prices are high for travel/hotels. But those that want to take the trip are seeing difficulties in simple things like booking a train ticket online.
I’m writing you this because I hope that the press can put some pressure on the authorities to speed things up.
With kind regards,
Franz Schrandt
Share Company Group
Amersfoort, Netherlands.
