Arsenova only had enough money for another plane ticket to get back to Moscow, where she lives, but not enough for a hotel until the scheduled alternate flight.
“I knew I only had $330 and some cash in Russian rubles, and I knew this will be enough to just get the cheapest ticket for a flight in a couple of days, but how would I stay here without any money at all?” she said.
Then a stranger came to her rescue and gave her $200 for the added expenses caused by AeroSvit ’s flight cancellation. “I learned her name only after I was given the money, just imagine,” Arsenova laughs.
Yet not all of the hundreds of Ukrainians who were grounded around the world over the winter holidays were laughing about their cancelled flights.