As my friends and I planned a weekend trip to Berdychiv, our top choice was a hotel called Deja Vu in the very downtown, located in a nicely renovated 19th century building.
The problem was that the hotel administrator also knew that this hotel is the primary choice for visitors, and she intended to use this knowledge well. As the result, the hotel felt obliged to make the process of reservation as tough as it gets.
Despite our willingness to take a Hr 700 suite and resolve the accommodation problem as quickly as possible, the hotel wasn’t willing to give in so easily. Instead, the manager demanded an Hr 50 deposit.
This, in itself, wouldn’t be a problem, had the hotel, which advertises itself as a “four-star European level” establishment, had an online booking system on their website. They did not. Instead, we were told by the administrator to wire the deposit through a bank to a cumbersome 20-digit account number dictated over the phone.