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You're reading: Kyivenergo: Company quick to serve its customers

This, we hope, will improve the country’s “getting electricity” ratings in the  next Doing Business report.
Prior to Jan. 1, when the initiated the Law on Amendments to Laws of Ukraine in Relation to Network Connection Charge of Natural Monopolies went into effect, most of the work had to be done by the customers. Now the situation radically changed. 

Except for individual cases related to complex construction work, Kyivenergo has to handle standard connections within 45 days. This includes the approval of the connection project, testing of the equipment performed by Kyivenergo specialized standalone unit – Energosbyt, and the connection procedure (if all necessary documents are available). The company is also obliged to notify its clients about any delays in the works, either related to the regulatory approval system, or to the complexity  of the project.

It’s worth to note, however, that other permits related to hooking up to the grid, such as excavation work permit, permit of the State Architectural and Con­struc­tion Super­vision Inspec­torate and approval of the State Service of Mining Supervision and Industrial Safety are the procedures which cannot be affected by the power supplying company. 

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