Holiday travel can turn from pleasure to pandemonium in a heartbeat. Choosing Aerosvit, one of Ukraine’s air carriers, is a sure way of maximizing that risk. Some problems can be overcome, however, if you’re ready to defend your rights Stalingrad-style.
My adventure with Aerosvit began in April 2011. Traveling to a friend’s wedding in Gdansk, Poland, I decided to scrimp on a ticket in favor of a better gift. The plan was simple: Fly Aerosvit from Kyiv to Warsaw and do the last leg of the journey by train.
I boarded the plane in high spirits and with a small delay but was soon surprised to learn that I would not be going to Warsaw. Instead, the staff informed, we would be flying to Krakow, 260 kilometers south of the Polish capital.