Is Boryspil ready for the flood of tourists for the tournament?

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Jan. 20, 2012, 1:37 a.m. | Ukraine — by Olga Rudenko

Boryspil international airport has undergone huge changes ahead of Euro 2012, with one new terminal completed (pictured) and another set to open later this year.
© Kostyantyn Chernichkin

Olga Rudenko

The death of a passenger at Boryspil airport last month is raising questions about whether Ukraine’s main airport can safely handle the flow of thousands of soccer fans arriving this summer for the Euro 2012 soccer championships.
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rcd1 Jan. 27, 2012, 5:43 p.m.    

I think that the new international terminal was a huge improvement at Borispol but I was and remain quite disappointed at what was missed with the opening of the new terminal. At passport control it is still a long wait and huge long lines waiting for passport approval. Nothing really changed that has made the process quicker and the whole lobby still appears to be too small to handle the large crowds of passengers arriving. Customer service is still inadequate, very impolite and not very helpful. With a new terminal one would think there would be direct boarding and unboarding straight into the terminal but passengers must still take buses to the plane and walk up ramps as well as do the same upon arrival. There are a host of other things but mainly they revolve around customer service. More passenger lounges, restaurants and conseesions are needed. Again... customer service! This appears to be a word unknown to employees and passport control at Borispol. I am happy to see the current improvements but there still remains more to be done if Borispol is to become a world class airport.

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